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News

Northeastern North Carolina Counties Select YoungWilliams

June 01, 2010

Recent North Carolina legislation shifted responsibilities for operating local child support enforcement programs from the State to the counties.  As a result, the nine counties chose to band together to hire a private vendor.

Tennessee Awards Second Contract to YoungWilliams

December 15, 2009

The Tennessee Department of Human Services (TN DHS) awarded YoungWilliams a five-year contract to provide child support services for approximately 5,500 cases in the 27th Judicial District covering Obion and Weakley Counties in West Tennessee.  YoungWilliams will begin delivering services on January 1, 2010.

Big Dreams Earn YW Two Prestigious Awards

November 15, 2009

YoungWilliams has again made both the the Inc. 5000 and Mississippi Fast 40 lists. 

Mississippi Selects YoungWilliams

September 15, 2009

The State of Mississippi has selected YoungWilliams to provide services for 30,000 child support cases in 13 counties, and implement a statewide customer service call center. The contract, with renewals, is for four years.

Hawaii Hires YoungWilliams for Customer Service Training

June 15, 2009

The Hawaii Child Support Enforcement Agency (CSEA), Office of the Attorney General, recently awarded a contract to YoungWilliams to provide customer service training to its two hundred employees.

YW Paternity Specialist Haldi Shares Insights

June 15, 2009

The National Child Support Enforcement Association’s Spring 2009 news magazine, Child Support Quarterly, features an article written by YoungWilliams’ Wyoming Paternity Program Specialist, Janice Haldi.

YoungWilliams Wins Virginia Call Center Re-Bid

January 15, 2009

YoungWilliams has been awarded a new contract with the Virginia Department of Social Services (DSS), Division of Child Support Enforcement (DCSE) for operation of its Child Support Customer Service Center.

Iowa Awards Call Center to YoungWilliams

January 15, 2009

The Iowa Department of Human Services, Bureau of Collections (BOC) recently awarded a $2.5 million contract for operation of its Specialized Customer Service Unit (SCSU) Center in Marshalltown, Iowa to YoungWilliams. YoungWilliams opened its doors on January 2, 2009 after a smooth transition from the previous vendor.

Hats Off to YoungWilliams Employees

October 01, 2008

YoungWilliams is committed to serving the child support community both in its partnerships with government child support agencies and in encouraging volunteerism among YoungWilliams employees.

Virginia and YoungWilliams Share Customer Service Award

September 15, 2008

On August 26, 2008, federal Office of Child Support Enforcement (OCSE) Commissioner Margot Bean presented an award for Exemplary Customer Service to the Virginia-YoungWilliams partnership operating the Virginia Customer Service Call Center (CSC).

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