“You have to have your heart in the business, and the business in your heart.”
YoungWilliams’ Team of experienced, innovative leaders are committed to working collaboratively with public partners to improve national, state, and local child support programs.
Vice President, Payment Processing
Pat came to YoungWilliams from her position of Senior Vice President, KeyBank, N.A., Prior to joining KeyBank, she served as Managing Director with one of the nation’s largest financial institutions, J.P. Morgan, where she was responsible for public sector business development. Clients included large state government programs such as Supplemental Nutrition Assistance Program (SNAP), Women, Infants, and Children (WIC), Child Support, Unemployment Insurance, and Foster Care/Adoption programs across the United States.
With extensive experience in technology, financial services, and payments, O’Donnell has spent much of her career working with governmental jurisdictions to improve operational efficiencies and service delivery. She is a long-time member of the Board of Directors of the Electronic Funds Transfer Association (EFTA), and has served as chair since 2015. EFTA is the only association in the United States dedicated solely to the effective delivery of government payments to eligible program participants.