News

YoungWilliams Joins Electronic Funds Transfer Association

Thursday, October 25, 2018

YoungWilliams, the leading provider of child support services, has joined the board of directors of the Electronic Funds Transfer Association (EFTA).  The firm is represented on the EFTA Board by Pat O’Donnell, YoungWilliams’ Vice President of Payment Processing.  O’Donnell has served on the board since 2006 and has been the chair since 2016. She has been invited to extend her tenure as chair through 2019.  

O’Donnell was retained by YoungWilliams earlier this year to lead YoungWilliams’ state disbursement unit and payment processing business lines.  A former banker with extensive experience in technology, financial services, and payments, O’Donnell has spent her career working with government clients to improve operational efficiencies and service delivery. She commented, “I am proud to represent the unique challenges and opportunities associated with child support payments and am committed to bring continued innovations and best practices to state disbursement units.”

Established in 1993, YoungWilliams provides a wide range of child support and human services, specializing in full service child support operations, payment processing, and customer contact centers.  The Mississippi-based company currently has 59 offices in 9 states, and is known for its high performance, cutting edge technology, and hassle-free contracts.

Since it was founded in 1977, EFTA has represented its members on a range of topics, from ATMs and debit technology to current issues such as data breach and cybersecurity, data privacy. and mobile payments.  EFTA membership includes top ten banks, payment processors, ATM and debit networks, card companies, technology providers, security companies, ATM owners and manufacturers and government service providers/contractors and government agencies.  EFTA provides a unique and dedicated focus on the issues surrounding government payments including EBT (electronic benefits transfer) as well as the broader government payments landscape.