$4 Billion Payments Processed and a Decade of Service!
This month, the Kansas Payment Center (KPC) celebrated its ten-year anniversary. A successful public-private partnership between the Kansas Department for Children and Families (DCF) and YoungWilliams, the KPC has processed more than 20.7 million child support receipts, totaling $4 billion dollars. Under YoungWilliams’ management, the KPC has increased the percentage of payments processed electronically from 27% in 2007 to 66% today, contributing to the accuracy and efficiency of the program. Electronic payments are convenient and cost-effective for employers who withhold and remit child support payments on behalf of their employees.
Kansas now ranks sixth in the nation among all states that do not require employers to remit payments electronically. The KPC has an accuracy rating of 99.99%. Among other accomplishments, the KPC created an online portal for individuals to pay their child support using e-check, debit or credit card. Currently, there are nearly 40,000 registered users.
As part of the celebration, YoungWilliams hosted a luncheon and tour of the KPC facility for the DCF management team. Attendees included DCF Secretary, Phyllis Gilmore; Director of Child Support Services, Trisha Thomas; Director of Communications, Theresa Freed; Deputy Director of Legislative Affairs, Steve Greene, and the Office of Judicial Administration, Director of Trial Court Programs, Amy Raymond.
“We have enjoyed a strong relationship with the Kansas DCF and are proud to be part of its team,” stated Darrin Greene, YoungWilliams’ Vice President of Payment Processing. “Our Project Manager, Gina Hoffman, and our KPC staff operate a state-of-the-art payment processing center with a great outreach program that is focused on facilitating payment of child support by parents and their employers.”
In addition to operating the KPC, YoungWilliams manages approximately 90,000 Kansas child support cases, representing about two-thirds of the Kansas child support caseload on behalf of the DCF. The firm, operating under the umbrella of Child Support Services, has 11 full service child support offices around the state.