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YoungWilliams Celebrates August As Child Support Awareness Month

Monday, August 3, 2020

This year marks the 25th anniversary of the National Child Support Awareness month. In 1995, President Bill Clinton established Child Support Awareness Month to recognize the accomplishments of the program and its employees. The Child support program has long been recognized as one of the keys to self-sufficiency for families. Each August the Child Support community celebrates the program’s critical role in strengthening families and providing financial stability to children.

YoungWilliams partners with child support agencies in 10 different states. We provide a wide array of services for our clients including paternity and support establishment, enforcement, modification, contact center operations and payment processing. This month, we want to highlight the program’s: 

High Performance: According to the recent Preliminary Report released by the Federal Office of Child Support Enforcement, in Federal Fiscal Year 2019, the child support program had total distributed collections of $28.8 billion and served 14.3 million children.  These numbers show we are getting much needed financial support to families.  

Low or No Cost Services: Many people don’t realize that child support services are open to anyone regardless of income. Even better the services are a huge value. For many customers, services are free. In some states, there may be a minimal fee.

Customer Experience: The child support program has always placed a high priority on our customer experience. This has never been more evident than in 2020. With the onset of the COVID-19 pandemic, the child support program quickly implemented ways to serve customers safely.

YoungWilliams is proud of our partnerships with our state and local clients. Together, we have developed specialized programs to help families navigate the child support program. For example, our North Carolina project operates a child support office located directly on the base at Camp Lejeune, North Carolina. Our Omaha, Nebraska office developed a procedure to ensure incarcerated parents are able to file timely requests to modify their orders. In Mississippi, our project worked closely with our state partner to implement screening procedures to better identify cases in which domestic violence may be an issue. Follow us on Twitter and LinkedIn to learn about our work with these parents and more.

We would like to thank all the child support professionals who are working hard for families across the nation.